Thinking of buying an inexpensive flat panel TV? Think Again The difference in price lies within the service and support
Remember, when it comes to flat panel televisions, more likely than not... you will get what you pay for. Their Initial price may be cheaper, but there Long term Cost is not"cheaper" as well.The thing is this… none of the cheaper brands stand behind their products. Let’s take a look at a couple of examples…
Vizio
Vizio is becoming quite a popular brand, but did you know that they do not offer on-site maintenance? Nope. If it breaks, you have to send it… in it’s original box, to a repair center… and you have to pay for it. And if the one year warranty has expired, then the repairs can cost you almost double what you pay for.
Polaroid
Polaroid sure seem cheap when you buy them, but get this… once their warranty expires, Polaroid will not repair them… it’s not that they can’t… it’s that they won’t. At all. Not good.
Olevia
If an Olevia HDTV requires repair within the one year warranty period, the additional costs and services incurred will depend on how long you owned the set its screen size. 37” screen size – customer pays return freight from day one. Return shipping to Olevia is $55 for 32” HDTV and paid to Olevia when obtaining return authorization.
37” and larger- up to 45 days old Olevia will pay return freight to its California headquarters and replace the broken television with a new unit.
After 45 days the customer pays the return freight at a rate of $150 for it 37” models and $225 for its 42” HDTV. Olevia will replace the defective television with a rebuilt unit (as in another set that was defective and repaired) This “no repair” just replace with a refurbished set applies to all Olevia HDTVs regardless of model or size according to its customer service department
Insignia
Insignia is Best Buy’s “house brand.” if an Insignia TV needs repair, you must bring it into the store where it was purchased in its “original packaging or packaging affording an equal degree of protection”. Hauling a 92 pound 42” plasma television in its factory carton is quite a hassle probably requiring a large SUV, pickup truck or van. The Best Buy salesmen also said that after the factory one year warranty expires, Best Buy will not repair Insignia brand televisions, but if the two hundred dollar Best Buy extended warranty is purchased with the television, Best Buy will provide in-home service.
Westinghouse
If the set is purchased from Best Buy it must be returned to the store for warranty service regardless of the size of the TV, according to the Westinghouse customer service department. If purchased elsewhere, Westinghouse customer service must be called to determine if the set is in need of factory service. Westinghouse will issue a return authorization if they determine if factory service is needed and it will pay the freight both ways if the TV was purchased within the last 90 days. From 90 days to the end of the one-year warranty, the consumer must pay the return freight and supply the original packaging or a suitable equivalent.
Stick to the brands you know and trust when it comes to HDTVs… Sony, Mitsubishi, LG, Fujitsu, Samsung… companies that STAND BEHIND THEIR PRODUCTS!
Cheers,
Connected Audio Visual installs flat panel TV's provides Security lighting, automated lighting and is an Authorized x10 Contractor
www.connected-av.com
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